Attention should be paid to the scale of communication

Communication is very important not only in interpersonal communication but also in management and team cooperation. For managers, it is necessary to communicate with employees to solve problems encountered in management. However, the communication skills are different, and the effects vary greatly. How to communicate effectively has become a compulsory course for every manager. Electric forklift manufacturer believes that it is very important to grasp the scale of communication.

When communicating with employees, the most important skill for managers is to pay attention to the communication scale, not to say everything completely, but to leave room. It is a very traditional way of communication in China to "say three points when sewing people". Countless practices have proved that using this technique in management can achieve very good results. Electric forklift manufacturer gives you an example. Xiao Li, an employee of an enterprise, did not finish his work within the specified time. Instead of immediately blaming and punishing him, the manager asked him, "Xiao Li, how is the task accomplished?" Xiaoli said shyly, "I could have finished it on time, but I'm new here, I've just been transferred to the assembly team, and I haven't been exposed to this kind of machine before..." The manager said, "Oh, Xiao Zhang and Xiao Lin in our enterprise are new people, aren't they?"

In this example, Xiao Li thinks that he can't finish the work on time because he has little experience and other objective reasons. The manager did not criticize severely after hearing this, which would only lead to the employee's plan. The absolute manager was too strict. The manager adopted the method of hint, grasped the scale of communication, implicitly expressed his disapproval of Xiao Li's excuse, and indirectly criticized him. In this way, Xiao Li will not feel lost face, but also serve as a warning. After learning about the follow-up, the electric forklift manufacturer felt very ashamed and determined to do a good job, and finally performed better and better in the future.

China is a nation that pays attention to implicit expression, and it pays attention to euphemism and leeway, and has a good grasp of the scale. This can avoid many conflicts and make both parties feel comfortable. Bacon, the British philosopher, once said: "Implicitness and propriety are more precious than eloquence." When dealing with some problems, being outspoken has its advantages, but implicit expression is often better. Electric forklift manufacturer believes that in management, if managers pay attention to the scale of communication and grasp the discretion, employees will be more willing to listen and accept.