Forklift manufacturer china: "situational management " is important

Forklift manufacturer china tells managers that employees' mood, feelings and will will change instantly when stimulated by the outside world. Inappropriate stimulation will cause inappropriate behavior, thus affecting the effect of enterprise management. Therefore, the pallet truck manufacturer believes that the most difficult step of situational management is how to understand and judge the stage and state of their employees at this time, which requires the use of the observation and communication skills of managers.

Forklift manufacturer china believes that when communicating, they should maintain a relaxed and friendly attitude and collect all information about work performance with open-ended questions ("how", "what", "who" and "when"). Because such questions do not involve the personal interests of employees, employees will be happy to answer them. The pallet truck manufacturer believes that when you find out the root cause of the problem in this way, you can ask some specific questions to find out the cause clearly and accurately. At the same time, we should also inform the employees of the methods of improvement and the goals of struggle, so as not to frustrate the employees' pioneering spirit in the process of "whipping the fast ox".

Forklift manufacturer china learned that Intel adopts an open communication mode, both top-down and bottom-up. The management will introduce the latest business development of the company to the global employees through the network, and also interact with the employees through online chat, and answer various questions raised by the employees. Every quarter, the company will regularly publish employee briefings to keep employees informed of the latest situation of the company. In addition, the company also has a "one-to-one" system, that is, the company communicates with employees on work expectations and requirements. The pallet truck manufacturer told everyone that the interview is usually conducted in the form of an employee meeting, requiring employees to formulate the agenda of the meeting, and employees to decide what they want to talk about at the meeting.

Forklift manufacturer china tells you that the situational leadership theory believes that sometimes there is no need to communicate with employees. For example, when he doesn't know how to work at all, communication is of little significance. Leaders should use guiding work behaviors to manage and clearly tell him how to do it; However, if employees fully know how to do it, but are unwilling to work because they are in a bad mood, they need to use relationship behavior to communicate; If he is not in a bad mood, but has not made any achievements, the manager needs to use the guiding work behavior first, and then use the communicative relationship behavior to manage. Therefore, the pallet truck manufacturer believes that communication needs to be adapted to local conditions and different from people to truly grasp the essence of "situational management" and "situational communication".